NEXT-LEVEL BUSINESS CALL MANAGEMENT

VoIP Phone System

Enhance your business with Voice over Internet Protocol technology

Time to update your business phone system? Bloomingdale Communications has the answer. Upgrade to a cloud-based VoIP Phone System that’s robust and affordable.

Communications Unified

This cloud-based system lets you manage calls, voicemails, and faxes on any device — all through a user-friendly portal.

Enjoy the Benefits of VOIP

Exceptional Customer Care

Our onboarding team provides hands-on training to guarantee a smooth transition from your current phone system to a modern cloud-based platform that’s easy to use and manage.

Technology That Matches How You Work Today

A VoIP Phone System is a far cry from the limitations of yesterday’s office phones.

Work wherever and however you want.

Time to update your business telephone system? Bloomingdale Communications has the answer. Manage your business with a robust and affordable, cloud-based platform VoIP (Voice over Internet Protocol) Phone System. Bloomingdale Communications’ VoIP phone delivers secure, reliable phone service for your business through your Internet connection instead of a privately managed call controller or server that you own and operate yourself.

Your productivity is not bound by time in the office.

With our secure and compliant VoIP Phone System, you don’t have to be stuck at your desk anymore. You can work wherever and however you want, yet still have access to office phone advantages. Our platform delivers many features including an Auto Attendant to streamline your call management. It answers incoming calls, greets callers with a customizable menu, and directs them to the appropriate department or individual. This is a cost-effective solution that results in increased efficiency.

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Price

All Bloomingdale Communications VoIP Seats include the device.

FeatureFeature DescriptionPremium VoIP Seat $24.99/mo
Auto AttendentFeature to set up automated messages menu for directing calls to departments Ex: Press 1 for Sales Press 2 for Supportx
Music On HoldHave callers hear personalized messages or music while on holdx
Mobile App (nCommand Plus Client)Web version offered in a Mobile app, can be used on a cell phone or tablet x
Unified MessagingSuper-charged voicemail; get voicemails emailed to you in .wav formatx
Basic Portal AccessAccess to the portal to maintain all functions for the Basic user of the phone systemx
Call LogsView call history of incoming and outgoing callsx
Local Outbound CallsLocal & domestic long distance calling includedx
Extension DialingCall internally from one user to the next via one-touch phone keyx
Call ParkPlace a call on hold, then retrieve the call from a different stationx
Call Forwarding (Always, Busy, No-Answer, Not Reachable)Customize your call forwarding based on your specific needs x
Call Recordingx

Fax Service

FeatureFeature DescriptionAdditional
Personal Hosted Fax(1) User-send/receive faxes via scan to email$9.99/mo
Shared Hosted FaxMultiple Users-sent/receive faxes via scan to email$24.99/mo

Feature Descriptions

Seat Features

With a 3-Way Call, or an ad-hoc conference, you can bring two other lines (internal and/or external) into a call with you.
Your administrator will have access to view call detail records, such as inbound and outbound calls, time, and duration.
Incoming calls will include the incoming caller ID and caller name if provided by the network.
Call waiting allows you to receive a new call while you are still on an existing call.
Forward all incoming calls to another extension or phone number.
Forward incoming calls to another extension or phone number when your phone is busy or in Do Not Disturb mode.
Forward unanswered calls to an extension or phone number other than the voicemail after a set number of rings (default 3).
In the event that you lose your internet service, you can set a number to forward calls to when your phone is offline.
Placing your phone service in Do Not Disturb will cause all calls to go to your voicemail box or specified busy treatment.
You may call other phones in your PBX with an extension, even if they are in other locations.
You can redial the last number you called.
You can specify extensions and numbers to ring at the same time as the desk line extension.
A sequence of extensions and numbers can be set up to dial if the desk phone does not pick up.
You can specify up to 100 number to dial with #xx with the dial pad.
Your seat has voicemail included, but can also be configured for voicemail to email, zero-out, and email notifications.

All PBX Include the Following Features

An automated recording that answers the phone and provides a personalized message to callers with options for connecting to the operator, dialing by name or extension, or connecting to up to nine configurable extensions. Configuration via the Customer Portal allows for hours of operation to be modified, with different options available for hours that the company is open or closed.
Phone number with unlimited incoming minutes that can be configured to point to any group extension in the PBX (such as an auto attendant or hunt group).
System Users are networked for extension to extension calling.
Allows users within a group to be included in a specified
sub-group to handle incoming calls received by an assigned Hunt Group’s phone number. Within the Customer Portal, company administrators can choose from “hunt” schemes, each of which rings the specified phones in a different manner.
Enables company administrators to upload an audio file (.wav file containing music, advertising, etc.) onto the system to be broadcast to parties while on hold.

Add-On Features

A multi-level Auto Attendant (for example, an enterprise’s main Auto Attendant is configured to seamlessly route to the Auto Attendant of a particular department or location).
Allows a user to record their calls in either an always on or
on-demand mode. These recording capabilities can allow for personal monitoring or supervised monitoring of recorded calls.
An “800” number with inbound calling charged a toll to you, not the caller.
Additional phone number with unlimited incoming minutes that can be configured to point to any extension in the PBX.

Ready to Discuss the Needs of Your Business?