Category Archives: News

Landline Call Completion Issue

ATTENTION BCI PHONE CUSTOMERS: 01/17/2025 1:00 PM EST. The local call completion issue has been resolved. We have confirmed calls from BCI landline phones to local Verizon Wireless numbers are completing normally. Unfortunately, we have not received a final report from our local upstream provider outlying the cause of the trouble and the steps taken […]

Affordable Connectivity Program (ACP) Wind-Down Announcement-01/16/2024

Affordable Connectivity Program (ACP)Wind-Down Fact SheetIn 2021, Congress established the Affordable Connectivity Program (ACP) in the Bipartisan Infrastructure Law, appropriating $14.2 billion. The Federal Communications Commission (FCC) was tasked to develop and implement the ACP as well as ACP outreach and awareness activities.As of January 2024, over 22 million households are enrolled and receiving the […]

Federal Universal Service Fund Fee Increase as of January 3, 2023

Dear Bloomingdale Communications Customer, Beginning January 3, 2023 there will be an increase to the Federal Universal Service Fund fee assessed on your Bloomingdale Communications telephone service.  The increase is from 28.9% to 32.6%. What is the Federal Universal Service Fund Fee? Universal service is money collected from telecommunications companies that is dedicated to fulfilling […]

Network Maintenance Window(s) 09/21/22 & 09/22/22 (12:01am-6:00am)

Service Impacting: YES Maintenance Window(s): 9/21/2022 12:01am-6:00am and 9/22/2022 12:01am-6:00am Outage Duration: 30 Minutes; however, the entire window is reserved for work. Description of Work: Bloomingdale Communications will be performing maintenance to upgrade a core device within the network. Bloomingdale Communications will be performing (2) instances of network maintenance. The maintenance being performed to our […]