OUTAGE UPDATE (1:15PM): The phone outage has been resolved; all outbound and inbound calling has been restored. Thank you for your patience!
OUTAGE UPDATE (12:27 PM): We are still working to isolate the phone trouble. The problem does not seem to be a BCI network issue, but rather a vendor related software configuration issue. Unfortunately we do not yet have an ETR.
Monday 9/11/2023-11:00 AM Phone Outage Reported-Under Investigation
We are experiencing a phone outage at this time. Our team is investigating the issue. We apologize for the inconvenience and will update once the issue is resolved.
BCI is a proud participant of the the FCC's Affordable Connectivity Program. Did you know one of the ways to qualify for the ACP is if your household has a student enrolled at a school that participates in the USDA's National School Lunch Program.
Cybercriminals are using artificial intelligence to clone people’s voices, and the crimes are leading to distressing phone calls. Victims of voice-cloning scams are tricked into thinking they’re talking to a distraught relative who desperately needs money because they’ve been in a car accident, robbed, or kidnapped. If you get a call that seems suspicious, hang up and call the family member directly.