UPDATE: approx 2:10pm today it appears as the issue with voice calls has been resolved. Please contact us if you are still experiencing problems with calls and call completion.

At approx 12:30pm today (09/11/24) we noticed an intermittent issue with voice calls and call completion. We are working to resolve this issue and will provide updates as we know more.

1:16pm Monday 9/3/2024:

If you are still experiencing issues, please power cycle (unplug your router from the electricity) for 30 seconds and plug it back in. It can take 3-4 minutes for your router to fully come back online. It seems as though the sudden power surge caused many devices to reboot and in turn our system had an issue with duplicate ip address disbursements. If after power cycling your router you are still experiencing issues, please contact our helpdesk (269) 521-7300. If you leave a message, we will be sure to call you back ASAP.

Thank you again for your patience.

12:07pm Monday 9/3/2024:

We are currently experiencing an intermittent network issue. Our technical team is working to isolate the issue. We apologize for any inconveniences this may have caused. We will post an update ASAP.